Refund policy

RETURN & REFUND POLICY

We want you to love your TAPAZIYA purchase.

Returns

We accept eligible returns requested within 30 days of delivery.

To be eligible for a return, the item must be unworn, unused, unwashed and in its original condition with all original tags attached.

Items showing signs of wear, washing, alteration, damage, stains, odors or missing tags may not be accepted.

To request a return, please contact us at support@tapaziya.com with your order number and reason for return.

Please do not send a product back without first receiving return instructions from us.

Return Shipping

Unless the product received is defective, damaged or incorrect, customers are responsible for return shipping costs.

Original shipping charges, if any, are non-refundable.

Damaged or Incorrect Items

Please inspect your order after delivery. If you receive an incorrect, damaged or defective item, contact us as soon as possible at support@tapaziya.com with your order number and photographs of the issue so we can review and resolve it.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method. Your bank or card issuer may require additional time to process and post the refund.

Exchanges

If you need another size or color, please contact us at support@tapaziya.com. Availability cannot be guaranteed.

Final Sale Items

Items specifically marked “Final Sale” are not eligible for return except where required by applicable law.

For any return or refund questions, contact support@tapaziya.com.